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Our contract is clear when a buyer defaults on our agreement which I have attached stating we will retain the buyers entire deposit. We retained only $5,000 when our costs, and overhead far exceed the amount. Contractor provided materials of poor quality.
Our homes are 100% custom built with solid wood construction on your land. That means no foam board, no pre-fab and no modular parts. We offer a 2/10 Limited Warranty that covers all appliances, structural features and major systems, including electrical, plumbing, AC and heat. At Trinity Custom Homes, there is no fine print and no last minute surprises. We believe it is important for our customers to be fully informed.
Frequently Asked Questions & Answers about SIGNATURE HOMES OF THE TRIAD
Home prices are constantly increased. Expectation to include additional costs and fees to every contract. Absolutely no support from management. You have to forward the office phone to your personal sell during lunch breaks. If sales slow, you will be blamed even though management offers no advice.
At this point it is not possible to guarantee a closing date. I would estimate a closing in or around the April timeframe. Please understand that is only an estimate and our construction manager is going to meet you at the pre-drywall meeting and can provide more accurate information.
Verified Reviews
That was the only happy moment, it didn’t took much time for me to realize that I did a biggest mistake in my entire life. Just to complete buyer builder meeting it took more than 4 months and 6 months to setup Design center. In August 2021, had a meeting with VP of Trinity, He explained all the supply chain issues and promised the Home will be closed by May 2022. By May 2022 hardly Framing was completed. One fine day my sales rep came back and mentioned I got updates from higher management, we are planning to close your house by Aug 2022 at max by Oct 2022, plan accordingly. I was asked to provide the Loan commitment letter in 2 weeks, otherwise Trinity will cancel the contract.
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Trinity Signature Homes, L.L.C.
I was getting response as it depends on number of factors. I understand there are supply chain issues and many other things however same excuse can't be used for years. We have waited 18 months to write a review because I wanted to be fair.
The well documented Supply chain and Labor Crisis is affecting small, local, custom home builders dramatically. It is astutely noted in the complaint that these issues have impacted homes across the community, city, and all home builders. Trinity Homes has every intention to close this home by the end of the year.
Most Recent Customer Review
I am searching for contractors that can create a backyard covered porch to my home in Cypress. They handled my concerns professionally and we wish this business the best. Even though this is a clear case of default we are going to refund their deposit minus the time spent with the counselor, my estimator, energy calculations, and survey. We will return the entire deposit minus $500 for the items noted. BBB Business Profiles generally cover a three-year reporting period.
This could potentially yield a match. Yes, two years has past, but not from a lack of me trying to get you to stand behind the Trinity Warranty. We choose Trinity because of the promise to stand behind the workmanship. Unfortunately Jim, those working for you don't always feel the same.
The entire process until David arrived, had been stalled for a minimum of 5 months total with the construction in limbo. He always knew what was taking place. I was1`, to say the least, very disappointed with the length of time I had to wait for the completion. This cost me extra storage fees, along with charges at closing because of the lengthy process, basically penalizing ME because it took so long.
Our 35-year structural warranty, quality materials, and craftsmanship offer peace of mind. When you build with Trinity, you'll feel right at home. The owner/general manager, Jerry Bobak, is a total narcissist. He attempts to get people to resign to avoid paying unemployment. Discriminates heavily when hiring new employees. High employment turn around rate, like a revolving door.
I wanted to upgrade the countertops. I finally decided that I would have someone else do the countertops so he just left some items on the punchlist undone. He had included in the price a light fixture that he did not put in. I had wallpaper in the kitchen originally and he included in the price that he would take that down and repaint it. The job he did on that was very unsatisfactory.
Trinity Homes is the largest semi-custom home builder in central Ohio. We find the best communities in great school districts to build dream homes. Since 1963, we have built high-quality custom and semi-custom homes in Columbus. We're dedicated to helping you find a home that fits your family's needs.
For Businesses
Just a sample updates will be like this…"This task may take another week or two or longer". Even after 20 months from the signed date current status is Framing completed, HVAC is completed. Trinity is not willing to give any commitment on closure date.
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